Service · Outstaffing
Work-ready teams from Uzbekistan for the BPO sector – sourcing, assessment, monitoring and legal employment, turnkey.
About the service
We provide specialized outstaffing services for the BPO sector, giving international clients fully work-ready teams from Uzbekistan.
We handle the entire cycle: professional sourcing, assessment, monitoring and legal employment of staff for contact centers, translation projects, service support and other operations.
Thanks to access to a broad pool of multilingual talent and the favorable conditions of IT Park residency, we deliver high-quality service to companies at optimal cost.
In simple terms
An outstaffing company is an expert partner that takes on the employment, management and support of staff, letting your business focus on its core tasks.
We give companies flexible workforce solutions, accelerate growth and help scale teams without unnecessary risk or expense.
We provide a full cycle of staff support: from legal employment and payroll to ensuring compliance with labor law and timely reporting.
Thanks to deep expertise, transparent processes and modern technology, our clients get reliable service, stability and the confidence that their team is in professional hands.
We work with local and international companies, creating comfortable and efficient conditions for both the business and its employees.
Outstaffing with us means optimized processes, a lighter administrative load and the ability to adapt quickly to market changes.
The benefits
Lower costs of maintaining in-house staff and tax contributions.
The ability to adapt quickly to market changes and business needs.
A wider pool of qualified specialists without adding load to your HR.
Why us
Sourcing, vetting, monitoring and legal employment of specialists – the client gets a fully work-ready team with no extra hassle.
Contact centers, translation projects, customer and tech support – we understand BPO needs and fill roles fast.
We work with a large number of qualified specialists from Uzbekistan – building teams of any size and complexity.
English, German, Arabic, Turkish, Korean, French and more – specialists with verified language proficiency.
Thanks to the local labor market and our expertise, we offer attractive, lower rates without compromising quality.
We operate within IT Park’s preferential legal and tax environment – cooperation is transparent, secure and cost-effective.
We scale teams up or down on client demand, helping handle peak loads and project growth.
Regular updates, staff performance monitoring and standardized processes deliver predictable, stable results.
What's included
We find specialists to your requirements and verify their skills, experience and language level.
Staff are employed by our company in full compliance with the labour law of the Republic of Uzbekistan.
We calculate and pay salaries every month, including taxes and mandatory contributions.
We keep HR documentation and file reports on time – with no load on your accounting team.
We track staff performance and report to you on a regular basis.
We scale the team up or down on request, including for peak loads.
Compare the models
| In-house staff | Outstaffing | Outsourcing | |
|---|---|---|---|
| Legal employer | Your company | Human and Capital | The contractor |
| Who sets tasks and manages the work | You | You | The contractor |
| Who handles HR, payroll and reporting | Your HR and accounting | Human and Capital | The contractor |
| What you pay for | Salaries, taxes and the cost of HR and accounting | The provider's service, including the payroll fund | The result – a function performed |
| Best for | Long-term key roles when you have a local entity and HR | A team under your management without growing headcount or without a legal entity in Uzbekistan | Handing over a whole function and paying for the outcome |
Human and Capital works on the outstaffing model: the employees do your work under your management, while we take care of their employment, payroll, HR records and reporting.
Who it's for
How to start
You describe the task: roles, number of employees, languages and working schedule.
We agree on the team structure, requirements and terms.
We fix the scope of services, timelines and reporting.
We find and vet specialists; you approve the candidates.
Employees are hired by our company under Uzbek law.
Staff work on your tasks while we handle HR, payroll and reporting.
Need recruitment only? – Recruitment. All our services – HR services in Uzbekistan. Hiring from abroad without a local entity? – Employer of Record in Uzbekistan. Building a team from abroad? – read Hiring in Uzbekistan: a guide for foreign companies.
FAQ
Employees are formally employed by an outstaffing company but work on the client's tasks under the client's management. The provider is responsible for employment, payroll, HR records and reporting, while the client sets the tasks and owns the results.
With outstaffing you manage the employees' work yourself, and the provider only handles employment and administration. With outsourcing you hand over an entire function to a contractor and receive a finished result without managing the people.
Yes – this is one of the most common reasons international clients come to us. Employees are hired by our company under the laws of the Republic of Uzbekistan and work on your tasks.
Yes. We employ staff in compliance with the labour law of the Republic of Uzbekistan, run payroll, calculate taxes and contributions and file reports on time.
We specialise in BPO: contact centre agents, translators, customer and technical support specialists, including multilingual staff. If you need another profile, describe your task and we will propose a solution.
Yes. We scale the team on request, including for seasonal and peak loads.
The cost is calculated individually and depends on the number of employees, their qualifications and working conditions. Send us a request and we will prepare a proposal within one business day.
We operate within the IT Park preferential legal and tax regime, which makes cooperation transparent, secure and cost-effective for the client.
Contacts
Describe your task – we’ll reply within a business day with a solution.
Tashkent, GMT+5 · Mon–Fri 9:00–18:00 · We reply in English, Russian and Uzbek within one business day.