A contact-centre agent with English at B2 or higher in Uzbekistan asks for UZS 5 million net on average – about $415 a month. That is the same as an agent without English. We analysed CVs of contact-centre agents, support specialists and translators, counted how many people in the country speak foreign languages, and show what a support employee costs and where to build a team.
Talent pool: English and Russian at scale, other languages in the thousands
| Language and level | CVs in a year | In Tashkent |
|---|---|---|
| English B1+ | 147,800 | 72% |
| English B2+ | 105,800 | 74% |
| English C1+ | 43,900 | 77% |
| Russian C1+ | 197,900 | 69% |
| Turkish B2+ | 12,400 | – |
| Korean B2+ | 2,100 | – |
| German B2+ | 1,400 | – |
| Chinese B2+ | 1,400 | – |
| Arabic B2+ | 800 | – |
| French B2+ | 400 | – |
The market’s distinctive feature is bilingualism: a large share of English-speaking candidates also speak fluent Russian, so one team can cover both English and Russian lines. Turkish, Korean and German teams are possible, but the market has only a few thousand such candidates – each project means direct search.
What candidates ask for
| Role | Median, net | ≈ USD | Middle 50% |
|---|---|---|---|
| Contact-centre agent | UZS 5.0M | $415 | 4.0–7.2M |
| Agent with English B2+ | UZS 5.0M | $415 | 4.0–7.0M |
| Agent with English C1+ | UZS 5.0M | $415 | 4.0–7.2M |
| Agent with Russian C1+ | UZS 5.5M | $455 | 4.5–7.2M |
| Tech support, English B2+ | UZS 8.5M | $700 | 6.0–12.1M |
| Translator, English C1+ | UZS 9.0M | $745 | 6.0–15.0M |
Experience matters more than language
The median for an agent with English B2+ grows with experience: UZS 5.2M at 1–2 years (≈ $435), 7.0M at 3–5 years (≈ $580), 7.2M at 6+ years (≈ $600). English does not move the median, but it raises the ceiling: among agents with 3–5 years of experience, the top quartile with English B2+ starts at UZS 10.0M versus 8.0M for all agents. The better the English, the more often candidates state their salary in dollars: 12% of all agents, 22% at B2+, 34% at C1+.
Tashkent or the regions
43% of contact-centre CVs come from outside Tashkent. The median there is the same, UZS 5.0M; the difference is at the top: for English-speaking agents the upper quartile starts at UZS 6.0M in the regions and 7.0M in Tashkent. A regional site saves on stronger candidates and faces less competition for people, but English speakers are fewer there: three quarters of B2+ CVs are from Tashkent.
What an employee costs
Example – an agent expecting UZS 5.0M net:
| IT Park resident | Regular company | |
|---|---|---|
| Gross salary | UZS 5.41M (income tax 7.5%) | UZS 5.68M (income tax 12%) |
| Social tax | 0% | 12% – UZS 0.68M |
| Cost to employer | ≈ UZS 5.4M ≈ $450 | ≈ UZS 6.4M ≈ $525 |
IT Park residency cuts payroll cost by about 15%. A foreign company does not need its own legal entity or residency: staff can be employed through outstaffing with an IT Park resident – for example, through Human and Capital. We are an IT Park resident and take care of recruitment, employment and ongoing support of the team.
Uzbekistan vs other countries
| Country | Agent with English, per month | Source |
|---|---|---|
| Uzbekistan | UZS 5.0M ≈ $415, net | our data |
| Philippines | ₱21,200 ≈ $330, gross | Indeed Philippines |
| Egypt (Cairo) | EGP 13,500–22,000 ≈ $240–390 | Wuzzuf, job ads |
| Georgia (Tbilisi) | GEL 1,720–2,600 ≈ $660–1,000, gross | Teleperformance Georgia, job ads |
| Kazakhstan (Almaty) | KZT 320–450K ≈ $700–990, net | hh.kz, job ads |
Sources and methods differ – treat this as a guide, not an exact comparison; exchange rates as of 2 November 2026. On cost, an English-speaking agent in Uzbekistan is comparable to the Philippines and Egypt and noticeably cheaper than Georgia and Kazakhstan. And Uzbekistan offers what the Philippines and Egypt do not: Russian and a UTC+5 time zone that works for both Europe and Asia.
What this means for companies
- Test language during selection. Candidates self-report their level; a real B2 is confirmed by an interview in English and a test call.
- Pay for experience, not for the word “English” on a CV. The median is the same, but the best agents with language and 3+ years of experience ask from UZS 10M – budget for that in key roles and team leads.
- A bilingual team is the market’s main advantage. English and Russian on one line at no premium.
- Consider a regional site for volume lines. Same median, lower top of the range, less competition for people.
- Employ through an IT Park resident. About 15% tax savings without your own legal entity.
How we calculated
- Expectations – CVs of contact-centre agents, tech support and translators with a stated salary, updated within 90 days before 2 November 2026; only candidates living in Uzbekistan. Calculated on a sample of recent CVs in each slice, weighted by size.
- Talent pool – number of CVs updated within a year with the language at or above the level. One person may post several CVs.
- Medians and percentiles, net amounts, $1 = UZS 12,066; slices with fewer than 30 observations are not published.
- Taxes per IT Park; other countries – public sources as of November 2026.
Expectations for other roles are in our salary calculator.
